Payday 3 dev blames server issues on partner
Payday 3 developer Starbreeze says that matchmaking and server issues with the heist-driven shooter are connected to software updates created and released by a “third-party matchmaking partner,” and that as instability continues, the developer will be “evaluating” a new partner for Payday 3 online services. In the wake of Payday 3 server issues, the game’s Steam rating has dropped to ‘mostly negative’ as players struggle to access matches and confront long wait times.
Payday 3 has encountered a range of issues relating to matchmaking, server stability, and game performance. The Payday 3 server status has fluctuated since the launch of the FPS game on Thursday, September 21, with players reporting that they are either unable to access matches or otherwise face long wait times. Now, Starbreeze says some of these issues are caused by software updates from a third-party partner.
“Payday 3 matchmaking infrastructure has not performed as tested and expected,” Starbreeze says. “Matchmaking software encountered an unforeseen error, which made it unable to handle the massive influx of players. The issue caused an unrecoverable situation for Starbreeze’ third-party matchmaking partner.
“A new version of the matchmaking server software was gradually deployed across all regions leading to improved performance. However, a software update made by the partner during late Sunday again introduced instability to the matchmaking infrastructure. The partner continues to work to improve and stabilize Payday 3’s online system.”
Starbreeze says that, in the wake of the software update that reportedly caused further server instability, it will seek a new partner and attempt to make Payday 3 “less reliant” on online services.
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