By Sean Hollister, a senior editor and founding member of The Verge who covers gadgets, games, and toys. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget.
On launch day, the Asus ROG Ally handheld gaming PC mysteriously had worse performance than it did in my original review, seemingly because of a launch day issue that several other reviewers confirmed.
Two weeks later, Asus is publicly saying 1) that’s not normal, 2) you shouldn’t see reduced performance, and 3)if you do — or if your ROG Ally is having issues with SD cards — you should immediately reach out to Asus technical support.
“When fully updated, including with the latest BIOS 319 and the latest AMD graphics drivers 31.0.14058.4001 (downloadable in MyAsus), we are seeing performance on par with the launch BIOS version 317,” writes Asus ROG marketing manager Whitson Gordon, at the company’s official Discord.
Asus claims you should now see somewhere around 39.95FPS in the Cyberpunk 2077 benchmark at 1080p, medium spec, with AMD’s FSR set to Auto, in Turbo mode, with the system unplugged. “If you repeat these benchmarks but get drastically different results with a fully up-to-date system, please reach out to customer support at Asus.com for help.”
With that test, I see more like 36-37FPS. Perhaps there’s an issue with my unit? That doesn’t seem drastically different, though.
You should know that a performance difference between BIOS 319 and BIOS 317 was never what I was talking about — the performance gap I saw was between the original review unit Asus provided in May 2023, and the retail unit I tested in June.
Today, I installed the AMD graphics driver hotfix, but after several benchmarks, I’m getting the same exact FPS I saw earlier this
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