AMD and its board partners have finally issued the first official statements regarding the recent cases of Ryzen 7000 CPUs burning out.
Since last week, there have been several cases of AMD's Ryzen 7000 CPUs burning out on AM5 motherboards. The issue was reportedly due to excess voltage being supplied to the chip that damaged both, the AM5 motherboard and the CPU. It was revealed that the issue could be due to EXPO & SoC power which had voltages opened up within the BIOS supplied by manufacturers. A few motherboard vendors such as MSI reacted to this early and issued a BIOS to restrict voltages and others such as ASUS & Biostar have now followed suit.
AMD has also provided an official statement on the matter to Anandtech which can be read below:
We are aware of a limited number of reports online claiming that excess voltage while overclocking may have damaged the motherboard socket and pin pads. We are actively investigating the situation and are working with our ODM partners to ensure voltages applied to Ryzen 7000X3D CPUs via motherboard BIOS settings are within product specifications. Anyone whose CPU may have been impacted by this issue should contact AMD customer support.
AMD via Anandtech
The issues are not only limited to the AMD Ryzen 7000X3D 3D V-Cache CPUs but as we have seen over the last couple of days, the standard Ryzen 7000 CPUs are affected by this issue too. So based on that, it looks like the motherboards are really passing excess voltages and manual overclocking can lead to damaging the chips permanently. Even those that are designed to sustain higher OC & voltages.
So while AMD has asked users to reach out to customer support, it remains to be seen if they will be offered any replacement chip since
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