Shenhe is a great character in Genshin Impact, but not everybody will want to pull for her. Her main utility lies in enabling other high-power Cryo DPS units to deal more damage. She's not splash-able in most team comps, which can limit her usefulness to the player.
That said, Shenhe is amazing if you regularly use any of the following characters in most situations:
Otherwise, Genshin Impact players won't get too much value out of this entity compared to other five-star characters who might be having a banner at the same time as her.
Here is a brief overview of what this character brings to the table:
Both Cryo and Physical units can appreciate what she offers to a team comp. Most notably, Ayaka-based lineups excel the most with Shenhe since the former hugely benefits from Cryo RES shred and a buff to her Cryo DMG.
Ganyu and Eula are also great characters who can utilize Shenhe's supportive capabilities quite effectively. One thing that Ayaka, Ganyu, and Eula all have in common is that they're Cryo units; others don't fully benefit from the aforementioned abilities, which leads to why some people skip her.
The Cloud Retainer's disciple excels in her niche in fully supporting Cryo DPS units to do crazy damage. However, not every player is going to be using Ayaka, Ganyu, Eula, or any other Cryo character in their teams.
If you're one of those types of gamers, then Shenhe's kit is essentially only going to benefit herself, which isn't particularly helpful. She will still be a good five-star character but won't be as worthwhile to get compared to other same-rarity entities having banners.
Other noticeable flaws include the following:
You must consider whether a later banner will have something more valuable for your Primogems and
Read more on sportskeeda.com