By Wes Davis, a weekend editor who covers the latest in tech and entertainment. He has written news, reviews, and more as a tech journalist since 2020.
Ubisoft now says it will not delete your games just because you didn’t sign in often enough. “Accounts that include purchased PC games are not eligible for deletion,” Ubisoft senior corporate communications manager Jessica Roache tells The Verge.
Last week, a tweeted screenshot of a Ubisoft email put gamers in something of a panic because it seemed like Ubisoft planned to delete inactive accounts — including all the games they’d purchased — just because they hadn’t signed in frequently enough.
When we asked Ubisoft whether it would delete accounts when users haven’t signed in for six months, as its terms of use still clearly say it can, this was the company’s full reply:
For many years now, we have implemented our account deletion process in compliance with the requirements of the GDPR (Article 5.1.e on the obligation to limit the data retention period). Our policies are aligned with legal requirements and with the standards of the industry. This measure also acts as a protection for our players against fraud.
Account deletion follows a very strict process. As such, we take into consideration the 4 following criteria before an account is deleted:
*The gaming activity of the account since its creation
*The account’s libraries: accounts that include purchased PC games are not eligible for deletion
*The duration of inactivity of the account, meaning the last login to our ecosystem (including from Ubisoft games on Steam and other platforms)
—In practice, as of today, we have never deleted accounts that have been inactive for less than 4 years
*The existence of an
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