Months after release, Cities: Skylines 2developers Colossal Order and publisher Paradox Interactive have issued an apology over the poor state of the game and its recent DLC, Beach Properties, along with the lack of updates to address player concerns about performance and the lack of content.
“We see and understand the disappointment many of you have expressed after the release of Cities: Skylines II and the recent release of Beach Properties. We asked for your patience and support, and you’ve shown those. In return, we let you down. We thought we could make up for the shortcomings of the game in a timeframe that was unrealistic, and rushed out a DLC that should not have been published in its current form. For all this, we are truly sorry,” Colossal Order CEO Mariina Hallikainen and Paradox Deputy CEO Mattias Lilja said in a joint statement published it to the Paradox forum on Thursday.
In response, the developers will be issuing refunds for people who bought Beach Properties, and will change the pack to free DLC. Ultimate Edition players won’t receive refunds, but they’ll get three additional creator packs and three radio stations.
Cities: Skylines 2 launched in October 2023, and at the time of writing, it has over 2,300 “mostly negative” recent reviews on Steam, with most of the critiques noting poor PC performance. IGN reports that just after release, players noted how the game struggled to play on PCs even with powerful specs, such as those with recent Nvidia graphics cards. When recommended specs were revealed ahead of launch, it also raised a lot of questions from players. While Cities: Skylines has always been a power-hungry game, encouraging players to only play it on PCs with newer parts was asking a lot.
Despite the player feedback, Colossal Order and Paradox moved forward with the release. “We still think for the long-term of the project, releasing now is the best way forward. We are proud of the unique gameplay and features in Cities: Skylines II, and
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