Players still don't feel "comfortable" with game subscription services, says Ubisoft+ boss

rockpapershotgun.com:

Ubisoft's director of subscriptions Philippe Tremblay has said that for all the growth of videogame subscription services in the past few years, players are still accustomed to "having and owning their games". Accordingly, he feels his task is to help you grow "comfortable" with the idea that the game you're playing might be taken offline as part of the release schedule, with Tremblay pointing out that you can still resume your save file when the game is next available.

"I don't have a crystal ball, but when you look at the different subscription services that are out there, we've had a rapid expansion over the last couple of years, but it's still relatively small compared to the other models," Tremblay told GamesIndustry.biz during an interview about the rebranding of Ubisoft's own subs offering as Ubisoft+ Premium. "We're seeing expansion on console as the likes of PlayStation and Xbox bring new people in. On PC, from a Ubisoft standpoint, it's already been great, but we are looking to reach out more on PC, so we see opportunity there.

"One of the things we saw is that gamers are used to, a little bit like DVD, having and owning their games," he went on. "That's the consumer shift that needs to happen. They got comfortable not owning their CD collection or DVD collection. That's a transformation that's been a bit slower to happen [in games].

"As gamers grow comfortable in that aspect... you don't lose your progress. If you resume your game at another time, your progress file is still there. That's not been deleted. You don't lose what you've built in the game or your engagement with the game. So it's about feeling comfortable with not owning your game.

"I still have two boxes of DVDs," Tremblay continued. "I definitely understand the gamers perspective with that. But as people embrace that model, they will see that these games will exist, the service will continue, and you'll be able to access them when you feel like. That's reassuring."

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