Intel has no plans to recall those crashing 13th and 14th Gen CPUs, hasn't halted sales, and the damage to affected chips may be permanent
If you're an Intel chip owner affected by CPU crashing issues, you'll likely have been pleased by the official news from Intel last week that it was going to be delivering a microcode patch to address the root cause of exposure to elevated voltages.
However, The Verge asked Intel if it was planning a recall of chips already affected, and the answer seems pretty definitive. Not only will it not be recalling the affected CPUs, but it has not halted sales and has yet to comment on whether it might extend its warranty.
Not only that but if recent reports are to be believed, the damage to affected CPUs may be permanent. According to Tom's Hardware, while the microcode patch is expected to prevent crashing on processors yet to be affected by the issue, it will not fix chips that are already damaged.
When asked specifically by The Verge whether affected CPUs were «living on borrowed time», Intel spokesman Paul Hannaford said:
«Intel is confident that the microcode patch will be an effective preventative solution for processors already in service.»
Hannaford continued: «It is possible the patch will provide some instability improvements to currently impacted processors; however, customers experiencing instability on their 13th or 14th Generation desktop processor-based systems should contact Intel customer support for further assistance.»
The spokesman confirmed that Intel Core 13th and 14th Gen desktop processors with a 65 W or higher base power could also be affected, including all K/KF/KS and non-K variants.
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Intel still recommends that users yet to receive the update adhere to Intel Default Settings on their desktop processors and keep their BIOS up to date and that once the patch has been released to partners, immediately check for relevant BIOS updates. A production microcode updated to Intel's OEM customers is targeted for «mid-August or sooner.»
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