Intel Extends Warranty of Boxed 14th & 13th Gen CPUs By Two Years In Light of Instability Issues
Intel has announced that it will be extending the warranty periods of its 14th & 13th Gen CPUs by an additional two years due to instability issues.
Intel's Boxed 14th & 13th Gen CPUs Are Now Backed By 5-year Warranty As the Company Extends The Period By An Additional Two Years
The instability issues affecting Intel's 14th & 13th Gen CPU seem to have no end with new reports and cases emerging on a daily basis. While the company has tried to mitigate the issues through a range of updates which include BIOS fixes, patches for the eTVB, & an upcoming microcode BIOS update that will roll out around mid of August, there's no permanent solution as Intel itself stated that there's no reversal for the chips that have already been degraded through elevated voltages.
Related Story Intel In Big Trouble, Class Action Lawsuit For 14th & 13th Gen CPU Instability Issues Begin
In its official response, Intel stated that it won't issue a recall for its 14th and 13th Gen CPUs and it won't stop the sales either. However, the company did state that it committed to making sure that its customers get heightened support through its customer support service. All affected users are said to be offered a replacement chip if they are affected by this instability issue and the company has now extended the warranty period of its chips by an additional three years.
Intel's 14th & 13th Gen CPUs come with a 3-year warranty and with the 2-year extended warranty, you will now have 5 years of warranty support on your chip. It's a decent gesture from Intel and the company has also stated that all customers who are facing instability issues are supported through the exchange process. The warranty covers owners of a boxed Intel 14th & 13th Gen CPU and since the company has already revealed that chips rated at 65W & above TDPs are in the list of affected parts, all of those will be covered.
These are challenging times for Intel as it faces trust issues not only with its customers but also with its
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