Creative Assembly apologises for "missteps" with Total War series, offers Pharaoh refunds
Creative Assembly has apologised for «missteps» it made with the Total War series and is offering partial refunds of Total War: Pharaoh on Steam.
The Shadows of Change DLC for Total War: Warhammer 3 was poorly received by players when it released in August, with mostly negative reviews on Steam posted ever since. Total War: Pharaoh, meanwhile, was criticised for its high price and lack of content.
«We again apologise for the missteps we've made,» reads a new blog post from Creative Assembly vice president Roger Collum. «The mistakes of Total War are a shared responsibility by all the leaders of the franchise, and while it may not seem like it at times, we are listening.»
For Shadows of Change, a major update will be released for free — aiming for February 2024 — and will become part of the package for all future purchasers.
The next DLC, Thrones of Decay, has now moved from its intended release window of winter 2023 to a launch in April 2024. Said Collum: «We also have more work to do on Thrones of Decay to make sure that we don't repeat our past mistakes, and to give you the amount of content that you rightly expect from us at these price points.»
Creative Assembly will also increase its game updates in future to address issues raised by players. «Our work on this beloved series isn't finished yet,» said Collum.
As for Total War: Pharaoh, the partial refund is due to the studio dropping the price of the game to £29.99/$39.99/€39.99 from its original £50/$60. Higher priced editions — the Deluxe and Dynasty editions — have been removed, so all players will have now paid the same.
A free update for the game will be released in early 2024, originally intended as paid DLC. «We have now begun the process of reassessing
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