The launch of heist-shooter Payday 3 last week has not gone well. Persistent server problems have frustrated players, and the game's always-online requirement means that even people who want to play solo are having trouble getting into the game. The net result: A disastrous «mostly negative» user rating on Steam, where 68% of the nearly 25,000 user reviews are now thumbs down.
Developer Starbreeze has issued a statement on the situation, saying that Payday 3's matchmaking software ran into «an unforeseen error» which left it unable to handle the large number of players trying to get into the game. Making matters worse, a new version of the matchmaking software that rolled out over the weekend seemed to improve the situation—until a software update made on Sunday by Starbreeze's «third-party matchmaking partner» caused new instability in the server infrastructure.
«We are disappointed in the issues our playerbase has faced during our launch weekend, but we are confident in our core product and the quality of Payday 3—and all available metrics point to it,» Starbreeze CEO Tobias Sjögren said. «We have a lot of diligent and consistent work ahead of us to regain community trust, but we will work hard to do it.»
The one potential upside to the mess is that it could mean Payday 3 ends up with a proper offline mode for singleplayer action. Starbreeze said that it is now looking for a new matchmaking services partner for Payday 3, and also making the game «less dependent on online services.»
Sjögren affirmed on Twitter that the development team is «looking at [the] possibility to add some sort of offline mode.»
Payday 3 is the latest game to demonstrate that requiring a persistent online connection for singleplayer is never a
Read more on pcgamer.com