Nearly Half of Firms Are Drafting Policies on ChatGPT Use

tech.hindustantimes.com:

Nearly half of human resource leaders polled by consulting firm Gartner said they're in the process of formulating guidance on employees' use of OpenAI's artificial intelligence chatbot ChatGPT.

What those policies will look like may end up varying widely. Some Wall Street firms, like Bank of America Corp. and Goldman Sachs Group Inc., have banned the chatbot, while hedge fund giant Citadel has embraced it.

At the same time, one-third of HR leaders surveyed by Gartner said they aren't planning to issue any policies on employees' use of ChatGPT, even as experts raise concerns about copyright infringement and data privacy, and caution users against the chatbot's tendency to, at times, simply make stuff up.

Already, over 40% of professionals polled by Fishbowl, a social platform owned by employer review site Glassdoor, have used ChatGPT at work. Software developers, consultants and bankers are among the early adopters who have used the tool to write emails, reports and bits of code. Most went rogue, according to the Fishbowl survey, experimenting with the tool without telling their bosses.

Wall Street firms have started to crack down. Alongside Bank of America and Goldman Sachs, Citigroup Inc., Deutsche Bank AG and Wells Fargo & Co. have banned the use of ChatGPT. But they're in the minority: So far, only 3% of the HR leaders surveyed by Gartner said they've banned ChatGPT for any business purpose.

Others, like Citadel, are taking the opposite tack, negotiating an enterprise-wide license for the tool.

“This branch of technology has real impact on our business,” Ken Griffin, its billionaire founder told Bloomberg, “everything from helping our developers write better code to translating software between languages to analyze various