Is the Steam CAPTCHA Not Working? Here's How to Fix It

howtogeek.com:

Whether you're creating an account or logging into an existing one on Steam, you may be asked to fill out a CAPTCHA. However, it can be impossible to proceed if you run into the "Your response to the CAPTCHA appears to be invalid" error message.

Assuming you're filling the Steam CAPTCHA properly, here are several things you can do to fix the issue.

Quick Fixes to Get the Steam CAPTCHA Working Again

You may be able to eliminate the Steam CAPTCHA issue with a quick fix. Try the ones below before you tweak any settings on your computer:

• Refresh the web page or restart the web browser to reload the Steam CAPTCHA.
• Try a different browser to see if the Steam CAPTCHA will work (it could be that you're using an unsupported browser).
• Troubleshoot internet connection problems to ensure your internet is working and loading the CAPTCHA properly.
• Update your browser or the Steam app to fix any bugs affecting the CAPTCHA.
• Restart your router or power cycle it. To do the latter, turn off the router and unplug it from the wall outlet. Wait for 30 seconds, plug it back in, and then turn it on.
• Disable your VPN in case it's interfering with the Steam CAPTCHA.

If the above simple fixes don't work, and you still can't prove you're not a robot, it's time to dig a little deeper.

Ensure You're Using the Right Steam Language

If you're traveling or have moved to a different region, some of the elements on Steam's website, like the CAPTCHA, might not load properly. This can happen if there's a language mismatch. To fix that, you'll have to change the website's language to the correct region.

To do that, click "Language" at the top of Steam, and select the language of the region you're currently in.

Hopefully, now the CAPTCHA will work properly. If it doesn't, troubleshoot the network settings next.

Clear the DNS Cache

The DNS server plays a critical role in helping your browser retrieve web pages from the internet. If its cache becomes corrupt, websites might not load