Omeda Studios had a problem in its triple-A multiplayer online battle arena game Predecessor. And so it turned to AI-powered chat moderation from startup GGWP to curb toxic behavior.
And it worked. Omeda Studios and GGWP are sharing compelling results of how effective GGWP’s AI-based chat moderation tool has been in combating toxic behavior within the gaming community.
The impact has been profound, showcasing a significant reduction in offensive chat messages and repeat infractions. In an industry grappling with the challenge of toxic player behavior, Omeda Studios’ approach represents a pivotal step towards fostering a more inclusive and respectful gaming environment, the companies said.
“What’s cool is the Predecessor guys are very transparent with their communication with their community,” Fong said. “We have some customers who don’t want their community to know who is helping them. They want everything to be behind the scenes. It was really cool and refreshing.”
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Dennis Fong, CEO of GGWP, said in an interview with GamesBeat that the Predecessor team independently wrote a blog post sharing the results that GGWP’s AI filtering had on the community. The two companies talked about the results and came up with a case study.
Robbie Singh, CEO of Omeda Studios, said in an interview with GamesBeat that it all started after the company took Predecessor, which was a game created by fans who took over the game after Epic Games decided to shut down its Paragon MOBA. Omeda Studios built out the product and launched it in
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