Gigabyte RTX 30 & RTX 40 GPUs Are Prone To Cracking, Company Denies RMA Request
Gigabyte RTX 30 & RTX 40 series GPUs are facing widespread PCB cracking incidents, as reported by the famous advocate Louis Rossmann.
The incident has been faced by several Gigabyte GeForce RTX 40 & RTX 30 GPU users who reached Louis to raise their voices against the problem. According to the pictures shared, it can be seen the Gigabyte GPUs have a design malfunction in their PCB, which is leading to cracks in a specific area. The cracks. somehow damage the PCIe lanes inside the GPU, preventing data transfer & ultimately leading to a useless GPU.
Several affected people tried to claim this issue with Gigabyte and, ironically, rejected their RMA request. Gigabyte isn't addressing the problem because this comes under physical damage, which the company doesn't entertain. You can see a red arrow sticker in the images below, which Gigabyte puts to highlight where the cracks are. Several users are selling such graphics cards with red arrow stickers on eBay to prevent loss.
Experts have compiled a guide to repair the cracks. Since the damage is within the PCIe lanes, it is possible to repair your Gigabyte GeForce RTX 40 & RTX 30 GPU through steps requiring sophisticated tools. We advise you not to try repairing it yourself; instead, seek help from a professional.
The issue of cracking PCB with these RTX 30 & RTX 40 series is something the company should address, considering it is limited to the vendor. The case has been highlighted on several forums, and we hope Gigabyte goes out of its way to manage the affected users.
News Source: Louis Rossmann
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