In a shocking incident, a man was conned by cybercriminals during an attempt to recharge his FasTag account, resulting in a substantial loss of ₹2.4 lakh. This case underscores the critical need for vigilance when accessing customer support for online services.
The 47-year-old victim is a resident of Nallasopara and he was trying resolve a FasTag issue. He searched for a contact number online and made a call, unwittingly falling into the trap of a cyber scammer. The fraudster, pretending to be an official call centre employee, provided false reassurances. He then directed the victim to download a remote access application on his phone.
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Trusting the fake employee, the victim followed the instructions and downloaded the suggested app, unknowingly setting in motion a meticulously planned scam. In the blink of an eye, a staggering ₹2.4 lakh was fraudulently withdrawn from the victim's bank account via six online transactions, according to an India Today report.
To make matters worse, after successfully swindling the victim, the bogus 'customer support executive' stopped all communications. In effect, the victim was left questioning the fact that he had listened to the fraudster.
The victim turned to the police for help. It has been revealed that charges have been filed by the police under Section 66C of the Information Technology Act among others.
Incidents of online scams like this are rampant, emphasizing the necessity for individuals to be vigilant and adopt precautionary measures.
1. Stay Alert: Exercise caution when encountering unexpected emails or messages that seem suspicious, even if they promise easy money or jobs. Verify their authenticity as much as possible through various ways.
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