Digi Yatra app services were put on hold for several days due to which users had to use the manual boarding process at the Airport. Now, the app is up and running but there are some major changes. Digi Yatra has introduced an entirely new app through which users can continue the app services. Reports highlight that several users were disappointed with the change as they had to recreate their accounts and save credentials. Also, very little is being done to inform passengers ahead of time. Now, the Digi Yatra app is urging users to download the newly introduced app to continue their digital boarding process at airports across India.
On March 26, Digi Yatra shared a statement on X which said that the app services would be put on hold for a few days. The post said, “We are upgrading our backend systems in the next few days, and you might face intermittent outages in DigiYatra services from 26 March until 31 March 2024.”
Switch to the new Digi Yatra App with 3 simple steps:
Step-1: Please uninstall your old Digi Yatra App.
Step-2: Download and install the new Digi Yatra App.
Step-3: Recreate and save your credentials.
Available on iOS and Android.#FamilyTravel #seamlessjourneys… pic.twitter.com/owT1JTJOM9
However, without any user knowledge, the app services were directed to an entirely new Digi Yatra app through which users will have to recreate their accounts along with government ID verification. Therefore, for security reasons, now the app is urging users to download the new app.
Also read: Security alert: 12 malicious apps with vajra spy malware target Android users; 6 were on Google Play Store
According to Digi Yatra Guidelines shared Via an X post:
1. First, users are asked to uninstall the old Digi Yatra app.
2. Then, go to the Google Play store or Apple store and download the Digi Yatra app ( On Play Store you will find a “New” written on the app logo)
3. Now, recreate the account and save your credentials in a safe location.
Also read: ICICI Bank is alerting customers
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