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Call of Duty has long had problems with toxic chat on its voice channels, and Activision announced it is doing something about in a collaboration with Modulate.
Activision said it considered this to be a significant step forward in its ongoing battle against toxic and disruptive behavior within its voice chat feature. Activision said the AI-based Modulate’s ToxMod voice chat moderation system will debut with the release of Call of Duty: Modern Warfare III on November 10.
It’s a big win for Modulate and its ToxMod technology, which identifies toxic speech, including hate speech, discriminatory language, and harassment in real-time — and then automatically deals out the consequences. This system will complement Call of Duty’s existing moderation efforts, which include text-based filtering across 14 languages and a robust in-game reporting system.
Michael Vance, CTO at Activision, emphasized the importance of creating a welcoming and fair environment for all players. In a statement, Vance said, “There’s no place for disruptive behavior or harassment in games ever. Tackling disruptive voice chat particularly has long been an extraordinary challenge across gaming. With this collaboration, we are now bringing Modulate’s state-of-the-art machine learning technology that can scale in real-time for a global level of enforcement.”
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