Arrowhead Explains Helldivers 2 Server Update

gameranx.com:

Arrowhead Game Studios CEO Johan Pilestedt has explained the status of Helldivers 2.

Helldivers 2, based on Sony’s twin stick online multiplayer shooter, became a third party team shooter with live service elements. It released last February 8, 2024, on Windows and PlayStation 5.

Sony and Arrowhead did not provide review codes for the title well in advance, so we were not able to report on its metascore or previews. The title seems to have been received well at launch. Steam has 28,149 reviews showing the game has received mostly positive reviews.

SteamDB shows that it has reached a peak of 155,926 concurrent players since yesterday, but that metric has been uneven, presumably because of server issues. As of this writing, it shows 87,118 concurrent players.

Pilestedt shared this message to players:

“Thank you for your patience during the server maintenance. With it we deployed three “rapid-fixes” aimed at improving the situation with rewards often not being handed out properly, login-issues, and server capacity.

To speak in technical terms, our services as well as our partner services have a rate limited that denies connections beyond a volume per minute to prevent the entire system from failing. We managed to increase the rate limit from 10,000/min to 20,000/min and the total capacity of concurrent players was increased from 250,000 total to 360,000 total. This was however still not enough as the player count jumped to 360k after 5 ½ minutes.

As such, the issue with login remains. If for any reason you get the “Failed to connect to server” issue it means that the maximum number of login requests for that particular minute is exceeded and/or that the servers are full and will require someone to log out before allowing new players in. As mentioned above, the increased capacity should require less retries to get in.

As for the reward issue, the fix was mitigated but not resolved. And without additional server maintenance this will still not work as intended. If you