Though this was the year "everything changed," Gartner Fellow Leigh McMullen was looking to the future at this week's Gartner Symposium, laying out the company's strategic predictions for 2024.
These are different than Gartner's annual list of strategic trends, and are historically a bit less certain. McMullen noted that a little over a year ago, he hosted a keynote that showed AI versus AI and some people thought it was too futuristic. Then ChatGPT came in November, and suddenly everyone was interested.
McMullen started by asking generative AI to come up with some predictions and compared the results with Gartner's own predictions. Most of the room could guess which was which, but it was close. Here are this year's predictions, which he divided into three categories, focusing on generative AI making people better, businesses overcoming their worst traits, and new threats creating new responsibilities
By 2026, AI makes us seem better than we are. By then, Gartner predicts that 30% of workers will leverage digital charisma filters to achieve previously unattainable advances in their careers. McMullen used Instagram filters as an earlier example, but also talked about filters that can do things like make you look like you are always looking at the camera, are thinner, and speak a different language.
By 2026, Gartner predicts the productivity value of AI will be recognized as a primary economic indicator of national power. McMullen said China's big advantage has been the number of people they have, but AI can change that, allowing smaller areas to have more influence.
By 2027, 25% of Fortune 500 companies will actively recruit neurodiverse talent across conditions like autism, ADHD, and dyslexia to improve business
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