Do you have a lot of games sitting in your Ubisoft account? You should keep an eye on your email, then – miss the chance to «cancel your account closure», and you may see your account deleted, and all your games with it.
That's according to a new social media post that's doing the rounds, showing a genuine email from Ubisoft telling Twitter user PC_enjoyer that if they don't log into their account in the next 30 days and click on the Cancel Account Closure link, their account, and the games attached to it, may be deleted.
«We noticed that you have not been using your Ubisoft account associated with [your email address],» the email said.
«We have temporarily suspended your inactive Ubisoft account and will be closing it permanently in 30 days in accordance with our Terms of Use.
»If you wish to keep your Ubisoft account, you can cancel its closure by clicking on the Cancel button below."
Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to…July 20, 2023
Interestingly, Ubisoft's own verified support team reached out to the Twitter account directly in the replies and assured the player that if they click the link, their account and games will be safe.
«We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email,» the support team explained. «We certainly do not want you to lose access to your games or account, so if you have any difficulties logging
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