Indian Railways launches SwaRail app to simplify ticket booking, travel updates, and passenger services

tech.hindustantimes.com:

Train passengers in India will soon have access to a single platform for multiple railway services with the launch of the SwaRail app. The Ministry of Railways has introduced this new Super App, developed by the Centre for Railway Information Systems (CRIS), to integrate various services such as ticket booking, PNR status checks, food orders, and complaint management into one interface.

Passengers have previously relied on multiple applications for different railway services. IRCTC Rail Connect was used for reserved tickets, UTS Mobile handled unreserved tickets, and separate apps were required for train inquiries, parcel bookings, and complaints. The introduction of SwaRail aims to simplify this experience by consolidating these functions into a unified app.

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The SwaRail app is currently in the beta testing phase and is available for Android and iOS users. Those interested in testing the app can join as beta testers, but the Android beta program has reached its limit. Indian Railways has announced that the app will be widely available once testing is completed.

Once publicly released, the SwaRail app can be downloaded from the Google Play Store and Apple's App Store. New users can register while existing users of Rail Connect or UTS Mobile can log in with their current credentials. Past travel details will be automatically synced within the app.

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During the initial setup, users will be required to complete a few security steps, including setting up an MPIN. Once logged in, the homepage will provide access to various railway services, including:

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By combining these features, the SwaRail app aims to provide a streamlined and convenient experience for train travellers, ending