Gartner Survey: What Technology Leaders Must Do in 2024
It's all well and good to talk about technology trends, but what really concerns most CIOs and other business leaders is what they need to accomplish in the year ahead. So at Gartner Symposium, I was interested in the various takes that different analysts presented in various sessions, often based on surveys the firm has done of different groups.
Every year, the company presents findings from a survey of CEOs and other top executives asking about their top priorities. Gartner's Kristin Moyer and Mark Raskino noted that, as usual, growth was cited the most often, even more so than last year and that technology concerns are close behind.
As has been the case, productivity does not score high on the list, which Raskino said continues to surprise him, and has always concerned me. But overall the list is fairly stable from last year.
But he added that it's possible that we are reaching a turning point. Spending on technology has grown so much in the past decade as new technologies come along. While the executives were no longer as concerned about recession as they were last year, instead they were thinking about business risk.
As a result, he and Moyer said CIOs had two big action areas for the year ahead: Finding the foundations for business strategy, and framing the AI future for the executive team to bet on.
Moyer talked about how CEOs are looking for "responsible profitability," and also at issues such as sustainability, and a continued push for "digital."
"Digital is endless," Moyer said, noting that companies will continue to use digital as a major channel, noting that the largest group of the executives surveyed said they were either just starting their digital journey, or were less than halfway done.
Raskino also
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