Xbox boss Phil Spencer apologises for Redfall's disastrous launch: "We let a lot of people down this week"
Xbox boss Phil Spencer has personally apologised for the failure of Arkane's Redfall, which was widely panned this week.
The triple-A first-party shooter has suffered a disastrous launch, with players and reviewers criticising everything from the blandness of its world to the many bugs, its uninspired looter shooter mechanics to performance issues. It is Arkane's worst-reviewed game, and has a «mostly negative» user review rating on Steam.
The failure of Redfall has also brought into question Microsoft's ability to launch high-quality games with any regularity after a string of high-profile flops, and has caused some to cancel their Game Pass subscription between now and the upcoming launch of Bethesda's Starfield in September.
In a sweeping video interview with Easy Allies, below, Spencer takes responsibility for Redfall, saying: «I'm upset with myself.»
Promising Microsoft will revisit its development processes in the wake of Redfall's launch, Spencer pointed to the news that Redfall would run at 30fps on console at launch when gameplay had suggested it would run at 60fps. (Spencer admits Microsoft knew Redfall would run at 30fps on console at launch when the misleading gameplay was released.)
«I'll just say all up, there's nothing that’s more difficult for me than disappointing the Xbox community. I've been a part of it for a long time. I obviously work on Xbox, head of the business, have a lot of friends, get a lot of feedback. And just to watch the community lose confidence, be disappointed, I'm disappointed. I'm upset with myself. I revisit our process — I think back to the announcement of 60fps and then we weren't shipping 60fps, that was our punch in the chin, rightfully, a couple of weeks ago. And then seeing
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