Ten-Year-Old Kid Uses Mother’s Credit Card to Buy $3,100 Worth of Roblox Purchases, Apple Refused to Refund

wccftech.com:

Apple has given parents the option to set up Parental Controls for their children for a wide range of aspects, including in-app purchases. According to the latest, a ten-year-old kid went on to spend $3,100 on a popular game Roblox without her mother's permission or knowledge. While Apple refused to refund the spent amount, the relevant bank issued additional funds due to circumstances. Scroll down to read more details on the subject.

Mother Georgina Munday from Denbighshire in Wales, United Kingdom reported that she allowed her autistic daughter to use the family iPad for games, according to BBC News. The mother began seeing hundreds of transactions on the account and presumed that the account was hacked. The mother stated that "We'd just seen hundreds of transactions, these payment confirmations, so then the panic set in - oh my gosh, whose card is this on?" Munday spent a week going back and forth to Apple and Tesco Bank for a refund for the Roblox content that her ten-year-old kid made purchases for.

Initially, Apple and Tesco Bank both refused to refund because it was her daughter who made the purchases. Munday further stated that Apple would just read her terms and conditions for the refund that did not apply to her. She then contacted BBC for the story and the Tesco Bank acknowledged that she would get a refund. The bank said that her case went through a "further review" process that passed her Roblox refund. Additionally, the bank also added additional payment to the initial as an apology and goodwill.

Apple stated that parents can set up alerts for unauthorized purchases before the transaction goes through. Furthermore, the company has also set additional parameters in place such as Ask to Buy and set up Screen