Starlink Users Love Their Internet Twice As Much Despite 68% Lower Speeds

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Users of SpaceX's Starlink satellite Internet service love their connections despite experiencing lower download speeds than fixed broadband in metropolitan and nonmetropolitan areas in the U.S. This interesting relation comes courtesy of the latest survey from the maker of Speetest, Ookla. Ookla ran a Net Promoter Score (NPS) analysis of Starlink users and discovered a vast difference between the rating received by SpaceX's service and broadband internet providers.

The difference was the sharpest for metropolitan Starlink users, even though their median download speeds were significantly lower than the broadband users. At the same time, Ookla's overall analysis for internet speed data in America showed that median download speeds continued to drop annually but, in a breath of fresh air, increased quarter over quarter.

Starting with the download speeds, the latest data from Ookla shows that median download speeds in the U.S. dropped by 24 Mbps annually in the first quarter. However, the speeds did increase by 13 Mbps in the first quarter of 2023 compared to the fourth quarter of 2022. However, users in Mexico were much worse off, as their median download speeds dropped by a stunning 100 Mbps annually, with those in Canada experiencing the smallest drop of 3 Mbps.

These details, though, are not the most interesting ones of the survey. Ookla's NPS analysis of Starlink shows that even though median speeds for the satellite internet service are lower than broadband internet in both metropolitan and nonmetropolitan areas, Starlink users are far more likely to recommend the service to others.