Social impact at scale with thoughtful APIs groomed with good design
Navanwita Bora Sachdev is a freelance contributor and the Editor of The Tech Panda.
The consequences of using Application Programming Interfaces (API) are undoubtedly far reaching, something that could be heaven sent for dispersing information and services on a large scale. Groomed with good design, thoughtful APIs for Environmental, Social, and Governance (ESG) could transform a society into a well-informed entity.
APIs are often called the unsung heroes a user doesn't know about. Few users know just how many APIs are serving their needs in even the simplest of digital contractions, whether it's hailing an Uber, making a peer-to-peer payment, or communicating with a company via WhatsApp. APIs even drive streaming services like Netflix.
In each of these, the customer-facing company satisfies a specialist need for a particular product or service, but they are drawing on another company's areas of expertise and sharing software services to simplify and enrich the customer experience. This is why APIs are often compared to Lego connector blocks, bridging the gap between potential digital packets of information.
It is no secret that APIs can help businesses accelerate growth. A recent Deloitte Research found that more than a third (35%) of leading technology organizations were generating at least a quarter of their revenue through APIs. The most relatable examples of success are Twilio, WhatsApp, Google Maps, Slack, Amazon's Alexa, and Facebook.
Since its impact is so far reaching, especially in the future, it is only logical to wonder of the social impact such a technology can have. After all the API economy has a remarkable impact on the economics of any given premise. A State of APIs survey found that almost 60% of 2,200
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