At a time when conversations around ‘hallucinations' of artificial intelligence are becoming increasingly frequent, Google VP and managing director of Google UK, Debbie Weinstein gave a shocking statement in an interview where she said that the company's AI chatbot Google Bard is not meant to be used for accurate information, and that users should instead use Google Search for that. She also highlighted that Google Bard is an ‘experiment' and is not meant for specific information.
In an interview with BBC's Today program, Weinstein was responding to the question of AI hallucinations with Google's in-house chatbot Bard. She said, “I would say Bard is used differently from how Google Search is traditionally used. Bard is, first of all, an experiment in how you can collaborate with large language model. It is really for collaboration around problem-solving, ideation, and creating new ideas. It is not really the place you go for specific information”.
Answering another question on the unreliability of Google's AI chatbot and whether the company feels comfortable having a product in the public domain that can give out misleading information, she said, “At the bottom of it, you have the option to give us feedback and give it a thumbs up or thumbs down when it is not delivering for you. We also have a link that says Google It. We know that people count on Google for accurate information and we are encouraging people to actually use Google Search to reference information they found”.
Google does in fact give this information. On the homepage of Google Bard, it says, “I have limitations and won't always get it right, but your feedback will help me to improve”. However, there is no mention that a user should cross-check the
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