Self-care tips for games community managers - and their bosses
Sarah Sorrell
Thursday 23rd June 2022
There are so many important roles within the industry, however, there is one role that seems to have the most endless remit of all: community management.
The genuine threat of work-related burnout is real, and this industrial injury needs preventive action.
In this short article I will share some practical advice for effectively supporting the mental health of your community managers and what your community managers can do to develop their own mental well-being skills.
Setting effective boundaries is twofold:
The complex demands of the games industry means that making time for developing staff competencies can easily slide down the operational priority list.
Mental health training is so important for everyone in our industry and has the most significant impact on our teams as it focuses on growing awareness and building a positive culture of support, empathy, and treating others well. Within this environment, colleagues are then empowered to build resilience and recognise when others need support.
Managing online communities presents significant challenges that require a confident set of supportive peer skills
The community manager course we provide for instance gives the knowledge, confidence, and practical skills for delegates to be able to effectively set boundaries, provide non-clinical Mental Health Support and know how to take care of their own wellbeing, and the wellbeing of the community members they serve.
Managing online communities presents significant challenges that require a confident set of supportive peer skills and the need to know about the relevant professional resources available to them should they need to refer people onwards for support.
It is also important
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