Remember that Redditor who claimed to be scammed by Overclockers UK? The company just slapped down a paper trail to suggest 'the customer was trying to defraud us'

pcgamer.com:

It can be easy to rally behind an ordinary gamer against a hardware manufacturer. There have been plenty of public controversies surrounding RMA support issues and so on. But the natural prosumer and anti-manufacturer attitude that might come about as a result can run the risk of being taken advantage of—and if UK online PC hardware retailer Overclockers UK (OCUK) is to be believed, this might be the case here.

Earlier in the year, OCUK rebuked a Redditor's claim that they had an RTX 3050 returned to them after sending in their RTX 4070 Ti for RMA. This caused quite the stir online, with the original Reddit thread spurring sleuthing and speculation.

Well, it seems OCUK has been doing some sleuthing of its own, as the company tells us: «After months of investigating the issue, we've reason to believe the customer was trying to defraud us.»

We are aware of a Reddit thread by user ‘adowad’ on the PCMR sub reddit where an inno3d 4070Ti was RMA’d and allegedly a Dell Optiplex 3050 returned to the customer. It is accused Overclockers UK have deceived the customer out of a faulty inno3d 4070Ti, which had been returned…April 9, 2024

OCUK has given us a full timeline of the events as it sees them.

Back in April, OCUK's statement on X informed us all that they would never have such an RTX 3050 in store to defraud the Redditor with, and that the package they were sent in weighed a lot less than the RTX 4070 Ti the Redditor claimed they'd swapped out.

There seems to me to be three main pieces of important information that OCUK has now relayed in this new reveal.

First, that «the returned GPU weight at 500 grams» with this information being «obtained from DPD at the hub when they received the item», 500 grams being much lighter than the manufacturer-confirmed 1,188 grams of the RTX 4070 Ti the customer said they sent in.

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Second, «photos were obtained from DPD and our internal CCTV