Google is, above all, a trusted source of information, Sundar Pichai, the company's CEO, has reminded employees of this important principle. In a memo obtained by CNBC, Pichai emphasised that Google serves people from all backgrounds and beliefs, and the company must preserve this. The message, which was sent to employees, comes amid the ongoing US election and claims that Google employees had posted election-related memes and criticised the company's policies on an internal forum called Memegen.
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In the memo, Pichai notes that Google and YouTube teams have worked hard to facilitate “high-quality and reliable information” for the US elections, as well as for elections in other countries, including India and the UK. He thanked the employees for their efforts but also reminded them of the “role” they play and how important it is to follow the company's policies, regardless of the election outcome.
“Whomever the voters entrust, let's remember the role we play at work, through the products we build and as a business: to be a trusted source of information to people of every background and belief,” Pichai wrote to employees.
He added, “We will and must maintain that. In that spirit, it's important that everyone continue to follow our Community Guidelines and Personal Political Activity Policy.”
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In the memo, Pichai also told employees that beyond the elections, the company's primary focus is to “organise the world's information” and make it accessible and useful. For this, the company's deep efforts in Artificial Intelligence (AI) have presented a significant opportunity to advance this mission. “AI has given us a profound opportunity to make progress on that mission, build great products and partnerships, drive innovation, and make
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