"Players have no patience", says Blizzard president - "they want new stuff every day, every hour"

rockpapershotgun.com:

People who play videogames want "new content literally almost every single day", according to Blizzard president Mike Ybarra - indeed, "they want new stuff every day, every hour". I do not want new stuff every day, every hour, Mike. Frankly, the idea makes me want to burn my possessions and go spend the rest of my life under a pine tree.

Ybarra's pseudo-apocalyptic observations came during a chat with the Verge about all things Blizzy under new owner Microsoft. Asked about Blizzard's current approach to live service gaming, Ybarra noted that "players have no patience. They want new stuff every day, every hour. We're trying to react that way while holding the Blizzard quality bar high."

Blizzard has a fair few live service irons in the fire at present, from the troubled Overwatch 2 (which is about to get a new Samoan tank hero) through the less-troubled Diablo 4 (whose first, Diablo 2-themed expansion is due late 2024) to no less than three expansions for the unkillable OG MMO World of Warcraft.

One obvious question is how to keep up that avalanche of New Stuff without making Bad New Stuff. Ybarra's answer, as may be deduced from Blizzard's current operations: set up vast teams increasingly fuelled by the power of in-game monetisation, with a lot of effort dedicated to ensuring that buying things in a Blizzard game feels enjoyable.

"We know players want new content literally almost every single day," Ybarra went on. "At the same time, it takes large teams to be able to deliver that. So you have to monetize it in the right ways. At the same time, I always tell the teams, 'When someone spends one dollar or a penny with Blizzard, I want them to feel good after they do that. How do we get to a world where we know