One may think that the negative reception of Diablo Immortal stems from the mechanism of legendary gems and the gacha associated with it. However, that's not all, as the game has a few more red flags. Awakening is a mechanism that isn't discussed much, yet it's one of the worst a player can find in video games.
At its core, Diablo Immortal has many positive features that offer players a great insight into the iconic universe. Unfortunately, it has been let down by some truly horrendous decisions from Blizzard.
One prominent example is the way legendary gems are locked behind an expensive gacha system that requires a lot of real-life money to unlock. The awakening system is another area that is less discussed by fans but is equally problematic.
Players would be wrong to think that nothing could be worse than legendary gems. The awakening system unlocks when one reaches rank 10 on any particular legendary gem. The advantage of legendary gems is that they can be upgraded further, but there's a big problem.
After reaching rank 10, the gem can be awakened using eternal orbs, and this currency can't be earned in the game. Unlike Platinum, handed out in the battle pass, eternal orbs are premium in nature and can only be acquired with real-life money.
Each awakening costs $10 only if players opt for the $100 bundle. This makes it a problem for two major reasons. At the moment, a free-to-player can never obtain eternal orbs in Diablo Immortal.
So one section of players will always be limited and even investing great amounts of time won't solve the issue. This feels unfair when considering the second reason.
Had Awakening not been that big a difference-maker, one might have made a concession. This isn't the case as awakening a
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