Diablo Immortal has a serious problem with its microtransactions. It is well expected that a free-to-play title will have microtransactions so that developers can recoup the costs and maintain sustainability.
However, these microtransactions can become quite problematic if they include pay-to-win elements. Unfortunately, the latest addition to the Diablo franchise seems to have just that.
When the game was in development, it had been reported that there is no direct way for players to strengthen their characters through payments. However, the reality seems different, as players can directly buy legendary crests, which reward legendary gems. These gems come in different rarities, and the rarer they are, the more they improve the players' gears.
What makes the entire situation grave is that to guarantee themselves the best gems, players will have to spend a lot of money. Also, the entire system is a gacha, and the best gems have low odds of coming out of the crests.
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The initial reception of Diablo Immortal is quite positive, as the core gameplay is quite solid. It retains some of the big positives from previous games, such as allowing players to farm different loots. These are some areas where the game shines, and there are no two thoughts about it.
That is not to say that Diablo Immortal does not have a major problem with the way microtransactions work in the game. The whole problem starts with the way players can obtain legendary gems and how little of them are available without spending. While the Empowered Pass offers a few, most of them have to be bought using real money.
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The problem does not end here, as the legendary crests don't guarantee 5-star legendary gems. In
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