has been a smash hit for developer Arrowhead Game Studios, but its massive launch has unfortunately resulted in some matchmaking and connection issues. Players may encounter a "" error in when trying to start the game. Even though missions are playable alone, the game is always online, since player actions are constantly contributing to the in-universe Galactic War pitting Super Earth against the Terminids and Automatons. While frustrating, this server error is actually a case of suffering from its own success.
Launching nine years after its predecessor, partially reinvented the series, taking the premise of the original's top-down gameplay and making it primarily a third-person shooter. In the early going, matchmaking has been a sticking point, however, with failed lobby connections abound in addition to 's somewhat confusing multiplayer systems. Failing to connect to the servers is a different issue entirely, though, and the only fix may be a little bit of patience.
Barring issues with the player's internet connection, the reason for 's "" error is simply too many people playing the game. According to Arrowhead Game Studios CEO and the game's creative director Johan Pilestedt in a post on X (formerly Twitter), the combined player count on PC and PS5 has at times exceeded the maximum allowed by the game's servers. Additionally, so many players logging in and engaging with the game has hit the servers' rate limit, causing other issues such as rewards (including Super Credits) not showing up after completing a mission – essentially a synchronization error, where the server hasn't registered that mission being completed because traffic is too high.
According to Pilestedt, the rate limit has been increased from 10,000 connections per minute, to 20,000 connections per minute, with the maximum player capacity likewise increased by 110,000 to 360,000. Since the "" error is a server-side problem, the only fix is to keep trying to connect. Every time players get the error
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