Helldivers 2 devs "knew it would be divisive" to put one real person in charge of the war: "It's something that a video game has never done before"

gamesradar.com:

Many Helldivers 2 fans were surprised to learn that the game's wars are being directed by a D&D-style game master named Joel, and some still aren't sure how to feel about it. The devs behind the game say they knew the system was going to be divisive, but it adds a very unique dimension to the battle against the bugs and bots.

"Most live service games have something like a game master, but it's a series of automated events," community manager Katherine 'Baskinator' Baskin explains on the game's official Discord. "Buffs/debuffs/events are activated automatically according to some schedule... instead of what we're doing here, which is a person who can analyze the campaign as it's happening and make more sensitive choices. We knew it would be divisive! But we hope overall that people enjoy it."

Baskin has been responding to community concerns about that system ever since it started generating controversy, saying that "we accept that some players won't like this. That's why we announced it before release and tried to do our best to explain that this is like playing a D&D campaign with a human being. He's the dungeon master for millions."

The key difference between Helldivers 2 and a D&D session - besides the number of players - is that you don't get a direct line of communication with your GM, so it can feel less like you're collaborating with someone to tell a story, and more like somebody is just pumping the enemy numbers up. But the devs want to change that, to at least some extent. "The in-game part of it is something we're actively working on," Baskin says.

"This was a very big experiment for the studio, really, and it's something that a video game has never done before. I would love to see the GM's decisions roll into the overall narrative worldbuilding of the game. To me, this makes it feel more like a real war with real stakes, even though it's just a video game."

Regardless, it's not Joel's goal to simply punish players with unending waves of enemies. "I think