Has Your Facebook Account Been Hacked? You May Never Get it Back
Have you ever wondered what happens if your Facebook account gets hacked? It turns out your account could be lost forever and there's absolutely nothing you can do about it.
That's the ordeal exercise physiologist Emily Cordes is currently experiencing(Opens in a new window). Last week, she decided to access Facebook Marketplace and discovered she was logged out of her Facebook account. Her login credentials no longer worked and the password recovery process failed to send a verification code. Then she noticed the primary email address associated with the account was no longer hers, confirming she'd been hacked.
The person in control of the account had enabled two-factor authentication, then started posting spammy ads for Alaskan crab meat, which led to the account being suspended. Cordes now faces a race against time to regain control of her account in the 30-day period Facebook allows someone to contest a suspension decision. If Facebook doesn't hear anything within that time period, the account is permanently disabled.
The problem is, Cordes can't find anyone to talk to about her situation and get help to sort it out. An online form she filled out hasn't triggered a response, and all the email addresses she found and used to ask for help have gone unnoticed (or unread?) at Facebook. If this was a new account then perhaps it wouldn't matter so much, but Cordes has been using her Facebook profile for 15 years and explains:
"Thing is I’m a Mum of two who has just moved to a new area. Facebook groups have offered me support and community, and Mums I’ve met in local playgrounds have added me as a friend so we can use messenger to plan playdates. Without these apps sadly my little social life becomes a lot lonelier, and
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