Controversial "interactive streaming series" Silent Hill: Ascension lays out how it's tackling fan feedback in new update

gamesradar.com:

The long-suffering Silent Hill fandom will be getting a slight reprise, as the much-maligned “interactive series” Silent Hill: Ascension is making some changes based on community feedback. 

For those lost in the fog and uninitiated, Silent Hill: Ascension is an all-new streamable series broadcast via app and browser for 16 weeks, but the twist is that the entire community can vote in Telltale-esque choices and complete fatal QTEs when characters get into paranatural danger. Twitch Plays Pokemon meets Until Dawn, in a way.

The game comes from developer Genvid - which is now working on a series based on Borderlands - in collaboration with Dead By Daylight’s Behaviour Interactive and JJ Abrams’ Bad Robot Games. That all sounds pretty promising, but the show-game-live-event hybrid landed on its face when it debuted this Halloween.

We hear and appreciate our community’s feedback and are constantly working to improve your #SILENTHILLAscension experience. As part of that, here are some community updates from our development team on the following: - Tuning improvements to Rallies - Video player… pic.twitter.com/Vw3fJpxywnNovember 17, 2023

Silent Hill fans, in dismay, said Ascension made “the pachinko game look like a heartfelt passion project.” The complaints were mainly aimed at wonky online infrastructure, annoying microtransactions, and a live chat that’s somehow both unmoderated and sometimes over-moderated. You couldn’t type “Hideo Kojima” into the chat, for example. 

In a recent social media post, Genvid announced that some community complaints would be addressed soon: “We hear and appreciate our community’s feedback and are constantly working to improve your Silent Hill: Ascension experience.” The team is currently tuning