Twitch is Making Changes to the Reporting and Appeals Process

gamerant.com:

The Twitch platform is not a perfect ecosystem, by any means. While a lot of attention is spent on Twitch streamers, particularly regarding streamers' relationship with Twitch itself, Twitch users also struggle with a variety of problems. Whether it's dealing with inappropriate content from a streamer, harassment, or appealing an unfair ban from Twitch, users have struggled with the platform and often feel voiceless in their criticism. Twitch is working to respond, however, with reworks of two key user-facing features — reporting and appeals.

Starting next week, Twitch will be updating its website with a new reporting process for Twitch users. The new reporting functionality will have significantly more depth than the prior system and will be useable in more ways, whether it's for reporting live content, clips, VODs, or otherwise. Reporting menus will allow Twitch users to find exactly what the issue is, ensuring that the report gets to the right people at Twitch and allows for users to explain problems in detail. The new feature will roll out to users over the next several months, so it may not show up for users for some time yet.

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The second major change coming to Twitch is a new portal for appeals. Accounts that may have been suspended for reasons Twitch users think are incorrect or overly severe now have a way to properly share their perspectives. Not only is the process streamlined and more transparent, providing updates regarding Twitch ban and appeal statuses, but it's become more efficient so that Twitch employees can respond to appeals faster.

Twitch describes the new changes coming to its platform as necessary to help ensure that interactions