The Pokémon Company says it is «actively working on ways» to restock its Pokémon x Van Gogh Museum collection after scalpers promptly cleaned out the limited edition items.
Citing «overwhelming demand», the company apologized for disappointing fans who had missed out and said it would let them know about restock options «at a later day».
«We apologize for all the fans eagerly awaiting our Pokémon Center x Van Gogh Museum release today,» the company said across its social media channels.
«Due to overwhelming demand, all our products from this collection have sold out. We understand this is disappointing to many who were looking to our official email and social media channels for guidance on how and when to purchase.
»We are actively working on ways to provide more Pikachu with Grey Felt Hat promo cards for fans shopping at Pokémon Center in the future. Details will be released at a later date."
The statement is not enough to assuage the disappointment for some, however, not least because dozens of the free promo cards some purchasers received are already on eBay, asking hundreds of dollars for what was a pro bono item.
«This is complete utter bullsh*t,» said one particularly irate fan. «I spent 36 hours and ended up with a bunch of error codes and it telling me to remove the item. I can't f*cking stand the way this has went.
»Three different times… I had an item in my cart…
«Yesterday, the Sunflora canvas got lucky on refreshing, this morning the Eevee figure from a link on Twitter, then the moment the store opened up today. I tried like 5 times to get the pins in my cart, it refused. I ended up trying for the journal. After I start to fill out shipping information it loads me to the cart and says I need to remove OOS items to
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