The shopping season is on, but for Arun Kumar Meher, this time of festivities has turned into a nightmare. Instead of celebrating with his very expensive product, the man has been left shocked as his order was switched and what he received were seeds! It so happened that Meher had ordered a premium camera lens from Amazon, but the e-commerce website delivered a box full of quinoa seeds!
Not one willing to take things sitting down, Meher took to his Twitter and posted, "Ordered a 90K INR Camera lens from Amazon, they have sent a lens box with a packet of quinoa seeds inside instead of the lens. Big scam by @amazonIN and Appario Retail. The lens box was also opened.” In response, Amazon Support reached out and assured Meher that they were investigating the case.
Meher then requested, “..please solve it asap and send me the lens I ordered or refund my money. ” The post was from July 7 and there was no further update thereafter. However, that exchange was enough to send the Twitterati over the edge! They recounted their own horror cases.
Many took to Twitter to complain of having faced similar issues. Girija Panigrahi revealed what happened to her last year. She had ordered a Sigma 150-600 lens, but Amazon sent a sewing machine!
Another user claimed that he received rice instead of the speakers he had ordered!
Even the return policy was found faulty by a user named Vaibhav Gadodia who shared that, “Their return policy is weird. I had a scenario where I also had to return a high-value camera. Now, when the person came to take the return, their checklist required a camera case to be returned alongside. The challenge? That product doesn't ship with a camera case. So, the return wasn't processed.”
So, in this scenario, what is a
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