Rating the Retailers: The Best Stores to Buy PCs and Electronics in 2023
One of the realities of our many devices is that, to enjoy them, you first have to buy them—whether you need parts to build your own PC, entertainment devices such as TVs and game consoles, or anything in between.
In its annual poll in 2022, SWNS Media Group(Opens in a new window) found that US adults increased their impulse buying by 64% year to year. And 27% of what we impulsively buy is tech products. The Consumer Technology Association (CTA)(Opens in a new window) thinks tech sales in the US will hit a full $485 billion this year. That's a lot of spending on gadgets and electronics.
Nevertheless, all that personal-tech acquisition raises an important question: What's the best place to shop for technology?
In a first for PCMag Readers' Choice, we're asking that question. The results may not be what you expect—and you might wonder why some of the top-rated brands aren't bigger than the retail behemoths.
A total of 45 US retailers—including online-only shops, brick-and-mortar stores, and brands that are a combination of both—earned enough survey responses to include in this story. Our charts cover all the store brands and offer separate ratings for e-commerce and in-store sales. Finally, we report on more-granular retail categories, such as tech vendors that sell their products directly to cut out the retail middleman, big-box chains, and the massive warehouse-club stores.
Read on to see which merchants you should consider first the next time you require some retail therapy.
For our first-ever survey on tech retailers, we ask PCMag readers to rate up to five merchants from which they've purchased technology products, both online and in-store.
We ask readers for to rate these retailers on pricing, customer service,
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