Sony Gives Back To Players After The Nearly 24-Hour PSN Outage, But There's A Catch

screenrant.com:

After a nearly 24-hour outage that caused the PlayStation Network to be entirely unusable, Sony has offered a free gift to users, but it comes with a bit of a catch. The outage that caused all online services to go offline still has yet to be explained by Sony, but given the downtime, they felt as though users deserved a gift as an apology.

In a recent X post from the official Ask PlayStation account, Sony states they will be offering PlayStation Plus members an additional five days of service. While some users are happy with this decision, others are wondering why they chose five free days rather than explaining the issue that occurred in the first place.

While it is generous of Sony to offer any form of compensation for the outage, fans are more concerned about what caused the outage in the first place. The X post garnered a lot of attention, and while some praise Sony for their choice to give PS Plus members five extra days, others would rather know why the service was down for nearly a day. Commenter MADkurious Gamer writes,

This comment does bring up a valid point, as some wonder if outages such as this will be more common or if it was just a one-off issue that has been taken care of. There was speculation that the outage occurred due to a data breach since other services fell victim to a DDoS attack at the end of 2024, but Sony has yet to confirm or deny whether that was the cause.

While any form of compensation for an unforeseen issue is a great thing, fans are worried about the root cause of the outage in the first place. Back in 2011, a major hack caused a 24-day outage of PlayStation services, and some players lost their PlayStation 3 profiles due to the attack. This has led some PlayStation fans to lose trust in Sony over time and is one of the many reasons users would like an explanation as to what caused this «operational issue» to occur.

There is no information as to what caused the PlayStation Network outage at this time, but hopefully, Sony will