Sifu's Early Access Download Problem Has Been Resolved

gamerant.com:

Being unable to play a game after paying for it is no fun, but it's especially frustrating in Sifu's case. Purchasing a Deluxe Edition for Sifu on either PS4 or PS5 included 2-day early access. Unfortunately, many Sifu players discovered they were unable to download the game once early access started Sunday morning. Sifu developer Sloclap has since confirmed that PlayStation has resolved the issue, though there are still reports of continued problems by some Sifu buyers.

Sunday afternoon, Sloclap updated Sifu early access players with a message confirming that the downloading issues had been remedied. Sloclap itself, unfortunately, was not actually able to solve to problem, as the issue was on PlayStation's side. As such, Sloclap was only told by the PlayStation team that the early access issue had been corrected and that Deluxe Edition buyers should now be able to download it. This ultimately led to around half the day without Sifu buyers being able to download the game.

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Sloclap also took the opportunity to apologize to Sifu Deluxe Edition buyers on PlayStation platforms. This was obviously not a part of the studio's plans for the game's soft launch. While Sloclap can't give players their lost time back, and PlayStation isn't going to refund buyers automatically even though it was a problem on its end, Sloclap does want to make it up to people. As such, Deluxe Edition purchasers of Sifu can expect an exclusive gift in the future, to be announced at a later date.

As noted, the download problem has not been corrected for all Sifu buyers. Sloclap has several recommendations for those having problems, though. That includes using the Restore Licenses option in players' User and Accounts settings.