Metacritic promises stricter moderation to tackle 'abusive and disrespectful' user reviews
An optional kiss in Horizon: Forbidden West's DLC, Burning Shores, has unfortunately inspired a lot of frothing homophobia in Metacritic's user reviews section. In response, Metacritic owner Fandom says it's taking steps to counter review-bombing campaigns and instances of «abusive and disrespectful» reviews.
Forbidden West has yet to make its way over to PC, but reactionary rants are far from exclusive to PS5 games. If anything can remotely be deemed as «woke», you know there are going to be folk absolutely losing their shit over it on Steam and Metacritic.
Now, amid the people complaining about an optional kiss that they never have to see are plenty of more reasonable complaints, and Metacritic is not taking action against them—even if it is pretty outrageous to give a game 0/10 just because it wasn't your cup of tea. Its focus is on tackling instances of personal attacks and bigotry, which are against the site's terms of use.
In a statement to Eurogamer(opens in new tab), Fandom addressed the issue.
«Fandom is a place of belonging for all fans and we take online trust and safety very seriously across all our sites including Metacritic. Metacritic is aware of the abusive and disrespectful reviews of Horizon Forbidden West Burning Shores and we have a moderation system in place to track violations of our terms of use.
»Our team reviews each and every report of abuse (including but not limited to racist, sexist, homophobic, insults to other users, etc) and if violations occur, the reviews are removed. We are currently evolving our processes and tools to introduce stricter moderation in the coming months."
Stricter moderation is clearly a necessity because judging by how much homophobia is still present among the
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