EA says it’s working on Jedi: Survivor PS5 Pro issues

videogameschronicle.com:

EA has said it’s working on an issue which has seen reports of the PS5 Pro version of Star Wars Jedi: Survivor looking worse on the PS5 Pro than it does on the PS5.

Star Wars Jedi: Survivor is one of the first batch of games to receive a patch for the PS5 Pro, which was planned to improve the game’s inconsistent performance on console.

However, earlier this week, Digital Foundry published a video that claims the PS5 Pro version has “severe image quality problems”.

We’re aware of issues with Star Wars Jedi: Survivor on PlayStation 5 Pro and are actively investigating.

Showing a side-by-side video of the game running in Performance mode on PS5 and PS5 Pro, Digital Foundry notes clear shimmering present in the latter, said to be a result of the console’s PlayStation Spectral Super Resolution (PSSR) upscaling technology.

“If you look at this side-by-side, you can see just how unstable the game appears now with PSSR in the Performance mode,” Digital Foundry’s Oliver Mackenzie says in the video. “I would personally go as far as to say it looks dramatically worse than the old Performance mode here.”

EA has now claimed it is investigating the situation. Details of the fix weren’t shared, nor was a timeline as to when to expect the fixes.

In Digital Foundry’s video, Mackenzie notes that Jedi: Survivor had numerous patches before the release of PS5 Pro, and that it had reached a point where its Performance mode was “not that offensive looking – it was basically not too bad, it was basically okay, especially from a normal viewing distance on a large television.”

However, the addition of PSSR – which, like other upscaling algorithms, uses machine learning to present a game’s rendered output at a higher resolution – appears to be creating a shimmering effect.

The issueis also affecting Silent Hill 2 players, who claim Quality mode on PS5 Pro still runs at 30fps, and Performance mode brings up the same shimmering effect.