Valve’s Steam Deck OLED store is broken
By Jay Peters, a news editor who writes about technology, video games, and virtual worlds. He’s submitted several accepted emoji proposals to the Unicode Consortium.
If you’re having trouble ordering Valve’s new Steam Deck OLED, you’re not alone. Orders opened at 1PM ET on Thursday, and many people are already running into issues actually completing a purchase. Some Verge staffers who tried to purchase a Steam Deck OLED have been able to put the device in their cart but haven’t actually been able to check out.
Valve acknowledged that there are problems and says it’s trying to address them. “We’re working on the Steam Store checkout issues,” Valve wrote on X (formerly Twitter). “Apologies for the inconvenience — please hang on while we fix things on our end.”
The issues might feel reminiscent of the preorder process for the original Steam Deck in July 2021, which took down Steam immediately. Demand this time around is likely high because the Steam Deck OLED seems like a pretty good upgrade — though I have to imagine a lot of people are trying to grab the limited-edition transparent Steam Deck, too (which, for me, is currently showing up as out of stock).
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