Nintendo has now revealed that they will continue to repair Joy-Cons for free in European countries indefinitely.
As reported by Video Games Chronicle, Nintendo of Europe has outlined their new policy in a new page on the Nintendo Support site.
This is what their policy is on the Joy-Con support page:
“Until further notice, Nintendo will not charge you in the European Economic Area (EEA), UK and Switzerland for the repair of the responsiveness syndrome irrespective of whether this is caused by a defect or by wear and tear.*”
To keep it short, the EEA comprises member states of the European Free Trade Association, which is the EU plus a few other countries. Nintendo’s carefully worded statement essentially encompasses all the countries in Europe.
You may note the asterisk at the end of that statement. That’s because Nintendo still has some limitations on their free Joy-Con repair offer. They can still reject your repair request if:
If you are wondering why Nintendo could still add these conditions to their free repair, here’s the thing; they don’t actually have to keep offering this free repair.
The class action lawsuit filed in California over Joy-Con drift was dismissed last February. While this isn’t the only lawsuit filed in the US in relation to Joy-Con drift, it has set a precedent that will affect those other lawsuits moving forward.
Thus far, Nintendo hasn’t seen any official lawsuits from the EU, the UK, or any other European countries, regions, or organizations. The EU seems to be investigating the matter, but their investigation would have also been affected by the outcome of that dismissed lawsuit.
Nintendo seems to have mostly covered their bases when it comes to this issue. Fans do continue to buy Nintendo
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