Shenhe is a 5-Star Cryo Polearm character and she should be used as a Cryo Support. Unlike other Supports that typically provide healing or Shields, Shenhe primarily buffs her teammates while applying Cryo off the field. To really capitalize on her strengths, you need to run a Main Cryo DPS with her, then potentially add a Healer or Shield Support.
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Because of the Icy Quill effect, prioritize leveling up Shenhe’s Elemental Skill first. Icy Quill activates whenever you use the Skill and provides the most buffs out of all of Shenhe’s Combat Talents. Next, level up her Elemental Burst Talent for the Cryo DMG buff.
Shenhe can perform up to 5 consecutive attacks. Aside from the usual button-mashing, you won’t rely on her Normal Attacks that much, if at all.
When activated, Shenhe’s teammates gain the Icy Quill effect. She will also inflict Cryo DMG, though in different ways depending on if you press or hold the Skill.
If you press the Skill, Shenhe will rush forward and deal Cryo DMG to enemies along her path. If you hold the Skill, the Talisman Spirit deals AoE Cryo DMG.
You want to focus on the Icy Quill. Once activated, when Normal Attacks, Elemental Skills, and Elemental Bursts deal Cryo DMG to enemies, that DMG increases based on Shenhe’s current ATK. This effect ends either once its duration ends or after being triggered a certain number of times, whichever occurs first. When one Cryo DMG attack hits multiple enemies, the effect will be triggered based on the number of enemies hit. The number of times the effect is triggered is calculated independently for each party member with the Icy Quill.
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