Your Ubisoft account can be suspended and subsequently permanently deleted for 'inactivity,' taking your games library with it

pcgamer.com:

I'm pretty sure I have a Ubisoft account⁠—it's the sort of thing that's come up every few years when there's a Ubisoft game I want to play, and I've had to go through the company's proprietary launcher/digital marketplace, Ubisoft Connect, formerly Uplay, to access it. Leaving a Ubisoft account inactive for too long, though, apparently puts it at risk of permanent deletion.

A piracy and anti-DRM focused Twitter account, PC_enjoyer, recently shared a screenshot of a Ubisoft support email telling the user that their Ubisoft account had been suspended for «inactivity,» and would be «permanently closed» after 30 days. The email provided a link to cancel the move.

Now, that sounds like a phishing scam, right? I and many commenters wondered that, looking at the original post, but less than a day later, Ubisoft's verified support account responded to the tweet, seemingly confirming the screenshotted email's legitimacy. 

«You can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email,» Ubisoft Support wrote. «We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us.»

I was unable to find anything regarding account closure for inactivity in Ubisoft's US terms of use or its end user licence agreement, but the company does reserve the right to suspend or end services at any time. Ubisoft has a support page titled "Closure of inactive Ubisoft accounts." The page first describes instances where the service clashes with local data privacy laws, then reads: «We may also close long-term inactive accounts to maintain